Custom orders cannot be returned. In the small chance there is a problem on our part, we will do our best to work with you to fix the problem. Please feel free to contact us if you have any questions on colors, size or options prior to ordering. Please note our larger bags are very large, make sure you check out the bag dimensions before ordering.
Ready made products in like new condition can be returned for store credit with in 14 days of you receiving said item. Please contact us prior to sending anything back. You are responsible for return shipping costs.