We offer a lifetime guarantee on manufacture defects, this does not include general wear and tear. If you have any issues with a VC product due to a manufacture defect, we will repair or replace the item for you. If the item needs to be replaced and we no longer carry that item, we will offer you store credit with a valid receipt.
Custom orders cannot be returned. In the small chance there is a problem on our part, we will do our best to work with you to fix the problem. Please feel free to contact us if you have any questions on colors, size or options prior to ordering. Please note our larger bags are very large, make sure you check out the bag dimensions before ordering.
Ready made products in like new conditions can be returned for exchange or refund with in 30 days of you receiving said item. Please contact us prior to sending anything back. You are responsible for return shipping costs.